Friday, December 23, 2011

I Am NOT A Happy Camper Today

Piles and piles of grading.
Have to miss a family party.
Proof #4 of Half-Vamp just arrived AND IT'S MISSING OVER 100 PAGES!!!  There's nothing wrong with the PDF, and the createspace folks are unlikely to want to help or even answer my e-mail today -- or possibly until January.
It's a beautiful day outside and I'd like to be out doing something, but it's not going to happen.

UPDATE: 12/24/11 at 2:00 PM
I've continued to correspond with the createspace folks.  I've told them that I can certainly upload my PDF again, but what I need from them is to figure out what happened so that it does not happen again (cutting off everything from page 108 onward in the book, actually a total of 95 pages-- I exaggerated a bit yesterday.  sorry) and that I think I should not be charged for proof #5, as the messed-up proof #4 was their fault and not mine.  Yes, it only amounts to $6.88, but it's still their fault and not my fault.
I hadn't heard from them today, so I sent another e-mail asking if I should just expect it to be dealt with next week, and I got this reply, with at least some constructive directions in it:

Hello Lisa,

Thank you for contacting us concerning the missing pages from your last proof. 

We are still investigating this issue, and you have not been forgotten.To help us be able to complete a proper investigation, please do not upload or resubmit any files. We need to look at what happened in the process with the current files.You should receive a response to your original inquiry soon, and I sincerely appreciate your continued patience.

If you have any other questions or concerns please feel free to contact us again.

Best Regards,

Member Services Associate


  1. You sound like you need a hug.


    Merry Christmas. May the new year bless you with no technical problems whatsoever in all of your endeavors.

  2. Thank you, Michael. That was kind of you.

  3. Sounds like you need a nice cuppa and some elves to help you grade papers!!

  4. I only made it outside long enough to deliver Christmas oranges to the neighbors, but I did get 33 tests graded (they take about 15 minutes a piece), which is one whole class.
    Create Space e-mailed back and said they're working on my problem. Sigh.
    At least the migraine got zapped before it got really bad.

  5. Yeah. And they haven't figured it out yet -- or at least they haven't contacted me about it yet.